We are seeking an Optometrist & Clinical Coordinator to deliver professional eye care services across Dot Glasses partner facilities, with a primary focus on tele-refraction, alongside field support, clinical quality assurance, and regulatory compliance. The role involves supporting partner facilities remotely, being available on-call for tele-refraction, and conducting field visits and outreach where needed. You will also collaborate with internal teams to resolve clinical queries and provide guidance to healthcare workers to ensure consistent service delivery. This position is ideal for a professional who enjoys patient care, remote clinical support, and field engagement, and is committed to expanding access to quality vision care through tele-refraction Role: Optometrist & Clinical Coordinator About us Website: http://Dotglasses.org/ Our purpose is to make basic eye care affordable and accessible to everyone. Globally, 1 billion people need, yet cannot access, corrective eyeglasses, making it the largest unmet disability in the world. East Africa is home to 50 million of these people. For example, in Kenya 7.5 million people need eyecare, yet only 1.6 million can visit an eyecare provider. This results in over 75% of cases of vision impairment being preventable. This is made worse as even low-quality glasses are expensive, costing more than USD 20. This has a huge impact on people’s lives. Vision is our most dominant sense. Without glasses it is challenging to earn an income, learn or live a quality life. It also hinders all development agendas governments and agencies may have. A student without glasses is 3x more likely to fall behind! Simply wearing glasses improves incomes by 18%, meaning people do not rely on others for daily tasks - which reduces exposure to financial theft and fraud. Our solution is a revolutionary, award winning, design of eyeglasses frame and testing process that can be done without a vision care specialist. Dot Glasses distributors can provide eyeglasses for only KES 800 on average. The testing and assembly for each client is done instantly within 5 minutes. The glasses are sold through a diverse network of distribution partners in 8+ countries. Dot Glasses is transitioning from start-up to scale up and looking for an experienced person to join our team and accelerate our growth. Position Summary: Required Qualifications and Attributes We are seeking an Optometrist & Clinical Coordinator to deliver professional eye care services at Dot Glasses partner facilities, manage clinical quality assurance, support tele-refraction operations, and ensure adherence to regulatory standards throughout Kenya. The primary responsibility will be tele-refraction, supplemented by duties including providing guidance and mentorship to clinical staff, supporting outreach eye campaigns, and collaborating with the Customer Engagement Team to resolve clinical inquiries. This position is well-suited for a professional who prioritizes direct patient care, possesses experience in patient management, is amenable to supporting facilities virtually, traveling to various field facilities as needed, and is dedicated to making a significant, quantifiable contribution to enhancing virtual access to vision care. Key Responsibilities: 1. Tele-Refraction & Remote Support ● Provide tele-refraction support to partner facilities across Kenya ● Be available on-call to assist facilities with challenging or borderline cases ● Validate prescriptions remotely and provide guidance to staff 2. Customer Engagement Support ● Collaborate with the Customer Engagement Team to address clinical queries from online customers ● Provide guidance by assessing vision concerns, recommending lens powers, troubleshooting issues, and referring cases needing in-person care. 3. Compliance & Quality Assurance ● Ensure all clinical activities comply with Kenyan government regulations and professional standards ● Maintain clinical quality control across facilities ● Support documentation and reporting for regulatory compliance 4. Outreach & Eye Camps ● Participate in and support community eye camps and screenings ● Supervise field operations to ensure high-quality service delivery Other responsibilities ● Healthcare Worker Guidance & Training ● Support in curriculum development and delivery of trainings ● Provide guidance, on-the-job mentoring, and refresher training to healthcare workers, community health promoters (CHPs), and facility staff ● Support staff to ensure competency in: ○ Refraction using Dot Glasses system ○ Visual acuity testing (near & distance) ○ Patient handling and counselling 1. Patient Care & Field Visits ● Conduct vision screenings, refractions, and eye exams at Dot Glasses partner facilities ● Diagnose and manage basic refractive errors and common eye conditions ● Provide guidance to facility staff for patient flow and patient care ● Support outreach eye camps and community screening This job might be for you, if you: ● Enjoy hands-on patient care in clinics and field settings ● Can work independently across multiple facilities ● Are comfortable being on-call for tele-refraction consultations ● Want to ensure quality vision care and regulatory compliance ● Have interest in mentoring healthcare staff, without it being your main responsibility ● Are eager to work in a growing, fast-paced organization ● Are strong at critical thinking, problem-solving, and have excellent attention to detail. Requirements & Qualifications: Essential: ● Bachelor’s degree in Optometry, Health Sciences, or a related field. ● Registered with relevant professional body in Kenya ● 2–5 years of clinical optometry experience ● Strong knowledge of refraction, visual acuity testing, and common eye conditions ● Experience in outreach or visiting patient programs ● Availability for on-call tele-refraction support ● Knowledge of or willingness to comply with Kenyan health regulations ● Strong communication and interpersonal skills ● Experience in tele-optometry / tele-refraction systems Desirable: ● Exposure to customer service or digital health support ● Experience working with NGOs or public health programs ● Familiarity with outreach camp management ● Experience in training or mentoring healthcare workers Skills & Competencies ● Clinical accuracy and patient-focused care ● Problem-solving in field or remote settings ● Strong communication and collaboration with facility and customer teams ● Organizational skills for managing field schedules and reports ● High ethical standards and professionalism Special Requirements ● Frequent travel to Dot Glasses partner facilities when needed ● Flexibility to support community eye camps ● Ability to develop curriculums and conduct trainings Compensation & Benefits: ● Base Salary: KES 40- 60K, based on experience and market rates. ● Travel and field experience ● Opportunities to contribute to nationwide eye care impact ● Hands-on experience with tele-refraction, outreach programs, and operational scale-up. Does this sound like a job for you? Send us your CV and a one-page cover letter. Explain why you want to work for Dot Glasses and what makes you ideal for this role and Dot Glasses. If this is not for you perhaps you know someone who this is perfect for. Please send them this job description. Deadline:25/04/2026 (application review begins before the deadline) Location: Nairobi, Kenya Contract: Full-time We look forward to receiving your CV and cover letter.

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