The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Statement Senior Product Manager, Mobile Financial services reporting to the Head, Retail Digital Solutions, will be the strategic lead for digital lending targeting Retail Customers. This will entail envisioning, design, implementation and commercialization of re-imagined digital first lending products and processes. The successful candidate will own the performance and outcomes of Retail lending solutions and will be responsible for achieving Product-Market-Risk fit. You will get to define, structure, experiment with, and introduce new products to the market - you get to be a change driver. The scope covers all Retail Banking Funded product lines, including emerging customer needs and solutions These will be delivered through an Omni channel experience with sole objective of business growth in assets, liability and Non funded Income. This will entail working with cross functional team overlaying an ecosystem approach to identify, target Industry segments, roll-out the specialization plan, develop MIS and capabilities to move Retail strategy towards growth in this segment. You will maintain a product backlog, develop user stories, participate in scrum ceremonies, product testing, end user training and developing go to market strategies for new or revamped lending products. The candidate will steward partnership conversation with potential partners factoring new business models – SAAS/BAAS/PAAS and adoption of emerging technology NCBA go getters are thought leaders with a proven track-record of success in fast-paced product development environments, able to deal with uncertainties and ambiguities along with demanding timelines. Job Specifications Academic: University Degree (Second Upper or Equivalent) in a Business-related field majoring in Management, Marketing, Economics, Statistics, Finance or Administration or any equivalent qualification A Master’s degree and professional qualifications will be added advantage. Professional: Certifications in Project Management/ Technology and experience in Agile and/or DevOps is desirable Desired work experience: University Graduate with at least 6-8 years’ managerial experience in commercial/consumer financial services. Demonstrated success in balance sheet growth and customer acquisition in Fintech/Start Up/Telco/FMCG experience is desired Experience in trade product/Supply Chain financing business model will be an added advantage Experience in handling cash management solutions/ financial service digital application – web/e-commerce/mobile & ussd is a must Proven ability to drive an ecosystem model of business and effectively communicate recommendations to senior management, customers, vendors, partners and sales teams. Proven track record in formulation and execution of sales strategy that resulted in business growth Demonstrated understanding of SAAS/BAAS/PAAS and use emerging tech trend Adopt human-centered design thinking around how NCBA can improve its customer experience across retail product and solutions sets Demonstrate strong ownership in developing plans and driving matrix/virtual teams, managing issues, bottlenecks and barriers Strong quantitative and qualitative analytical skills and the ability to derive insight from research and findings and to develop a product proposition
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Senior Manager, Retail Mobile Financial Services At Ncba Group
Atl Global Business
Consulting
full time
Nairobi
Posted 3 hours ago