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Contracts Administrator At Pavago

Novotel

Hospitality full time Nairobi Posted 3 hours ago

Pavago connecting businesses with top talent, streamlining hiring processes, and providing comprehensive support for long-term success.Responsibilities: Intake & Triage Run a standardized intake for contract requests (type, counterparties, value, term, governing law, data/privacy implications). Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround expectations. Drafting / Review / Redlining Draft and format standard agreements (NDAs, DPAs, SOWs, order forms, vendor/MSA templates, partner/reseller agreements) using approved templates and clause libraries. Redline in Microsoft Word (Track Changes) against playbooks; escalate non-standard terms to counsel (e.g., indemnity caps, liability carve-outs, IP ownership, data security, termination rights, SLAs). Maintain a deviations log capturing what changed, why, and who approved. Approvals & Governance Coordinate approvals per approval matrix (legal, finance, data privacy/security, InfoSec, procurement, exec). Ensure commercial terms align with pricing/quote and budget approvals; confirm vendor onboarding artifacts (W-9, banking, insurance/COI) and compliance attestations. Execution & Recordkeeping Manage e-signature via DocuSign or Adobe Sign; verify signer authority and signature blocks; finalize fully executed copies. Store executed agreements in the CLM/repository (e.g., Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint) with complete metadata (counterparty, value, term, auto-renew, jurisdiction, data processing, security addenda). Obligations, Renewals & Amendments Track key dates (renewals, termination windows, notice periods, price-increase triggers, deliverable milestones). Maintain obligation registers and send proactive reminders to owners; coordinate amendments/renewals on schedule. Compliance & Risk Verify required regulatory and policy clauses (e.g., GDPR/CCPA, HIPAA BAAs, SOX/PCI-DSS where applicable). Ensure templates and process controls are followed; maintain an audit trail for approvals, deviations, and signatures. Reporting & Enablement Deliver weekly/monthly dashboards: cycle times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. Train business users on request intake, template use, and repository search; maintain playbooks and template versions. Process Improvement Partner with Legal/Procurement to update playbooks, rationalize templates, and automate workflows (CLM optimization, self-service NDAs, standard DPAs). Continually improve data quality and searchability (tags, filters, taxonomy, retention schedules). What Makes You a Perfect Fit: Precision with language and metadata; you catch gaps others miss. Organized, deadline-driven, and comfortable managing high-volume pipelines. Confident coordinating across Legal, Finance, Security, Procurement, Sales, and Executives. Process-minded—naturally builds scalable workflows, playbooks, and SOPs. Required Experience & Skills (Minimum): 2+ years contracts administration or legal operations experience. Hands-on with CLM/repositories (Ironclad, Icertis, ContractWorks, Agiloft, Conga, SharePoint/Drive). Strong Microsoft Word (Track Changes), Excel/Sheets (trackers, pivot filters), and PDF tools. Familiarity with core contract constructs (indemnity, limitation of liability, IP, confidentiality, DPAs, SLAs) Ideal Experience & Skills: Exposure to regulated or data-sensitive environments (GDPR/CCPA, HIPAA, PCI-DSS). Experience supporting both buy-side and sell-side contracts. Template governance and clause library management. Basic understanding of procurement/vendor risk and security questionnaires. What Does a Typical Day Look Like? A Contracts Administrator’s day is defined by moving agreements cleanly from request to signature and into a searchable, obligation-tracked system. You will: Intake & qualify requests so each contract follows the right path, with clear SLAs and approvers. Draft/review/redline using approved templates and playbooks, capturing any deviations and escalating non-standard risks. Coordinate approvals across legal/commercial/security/finance, ensuring policy-compliant sign-offs and budget checks. Execute & file via e-signature, then index the final agreement with complete metadata for fast retrieval. Track obligations & renewals so owners receive proactive reminders—no surprises, no missed windows. Report & improve by publishing cycle-time/renewal dashboards and tuning templates, playbooks, and CLM automations. Essence of the role: ensure every contract is accurate, compliant, approved, signed on time, findable later, and actively managed for obligations and renewals. Key Metrics for Success (KPIs): Median cycle time to signature within SLA (e.g., ≤ 5–10 business days for standard forms). % executed on standard terms (target ↑, deviations ↓). Zero missed renewals/notice dates; obligations tracked with on-time completion. Repository completeness (100% executed docs stored with full metadata). Audit-ready trail: approvals, deviations, and signature evidence 100% captured.