Emerge Egress Consulting is a Management and Training Consulting established in 2017 (herein referred as EEC). EEC specializes in offering tailored and proficient HR Management training and team building services. We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government, Local Government, Religious Bodies, Private Organizations, NGO’s, Voluntary Organizations and Community Organizations as well as the Private Sector.Role Objective Our client, a hotel, is looking for a well-presented and service-oriented Waiter to provide an outstanding dining experience. This role requires a professional who is attentive, detail-driven, and passionate about guest satisfaction while maintaining the establishment’s premium service standards. Core Duties and Responsibilities Greet guests courteously and handle inquiries or special requests promptly  Take accurate food and beverage orders and ensure efficient service delivery  Maintain cleanliness and proper organization of service areas and equipment  Confidently explain menu items and recommend suitable options, including pairings  Ensure tables are impeccably set (cutlery, linen, décor) at all times  Keep service stations neat and well-organized throughout operations  Work closely with kitchen, bar, and other departments for seamless service  Address guest needs and resolve concerns professionally  Promote and upsell menu items while maintaining excellent service standards  Prepare and present bills, ensuring proper payment procedures are followed  Handle restaurant setup and closing duties in line with brand expectations  Ensure correct order sequencing and communicate clearly with the kitchen  Manage guest complaints or escalate when necessary  Contribute to service improvement by sharing guest feedback  Perform any additional duties as assigned Job Specifications and Qualifications Diploma in Hospitality management, Food and Beverage Service or a related field. At least 2 years similar experience in service in a busy high-end restaurant. Proficiency in hotel management software.     Key Competencies High level of professionalism and integrity  Strong communication and interpersonal skills  Effective problem-solving abilities  Customer-focused mindset  Flexibility to work shifts  Excellent grooming and presentation